Oxford, United Kingdom – 19 September 2013

As part of Zinc Ahead’s continuous commitment to added value customer service, the company today hosted its bi-annual forum for UK and European users of Zinc MAPS.

Representatives from the regulatory, medical affairs, marketing and compliance departments of some of Europe’s largest pharmaceutical companies joined thought-leading professionals from across the EU to hear Zinc present future strategy and pipeline news.

James Brown, CEO of Zinc Ahead, took the opportunity to outline the company’s new benchmarking service, which provides customers with comparative performance data by industry, company or agency. The data will enable Zinc clients to benchmark the efficiency of their compliance processes against best practice across the industry, so providing a valuable performance-improvement tool.

The EU forum is held twice a year and allows Zinc users to meet with key members of the Zinc Ahead management and development teams, to provide user feedback and discuss ongoing development. With guest attendance growing year by year, the forums have also proved to be popular networking events for Zinc users from across Europe. Similar forums are hosted regularly by Zinc in the US and Asia.

“The Zinc user community is incredibly important to us and these forums provide an invaluable opportunity to share ideas in a relaxed environment,” said James Brown.

“As well as presenting our plans, we have the chance to hear first-hand feedback from our customers – and that’s absolutely essential in ensuring we continue to evolve our product and service offering and stay at the very forefront of technology.”

About Zinc Ahead
Committed to innovation and product excellence, Zinc Ahead is the world’s leading provider of software compliance solutions designed specifically for the life sciences industry.

The company’s flagship product, Zinc MAPS, has already transformed compliance processes in more than 100 life sciences companies in 160 countries worldwide, demonstrating rapid efficiency and cost savings. Zinc has recently added Zinc DAM, its own state-of-the-art digital asset repository, to the product range.

Zinc Ahead is a privately-held company with headquarters in the UK and offices in the United States and Asia. The company’s 90 employees are dedicated to providing excellent customer service and support to the 35,000 daily Zinc MAPS users in over 165 countries worldwide.

For more information please visit zinc-ahead.com