About Zinc Ahead

Zinc is the leading enabler of content compliance & rich media management for the life science industry. Committed to innovation and product excellence, our flagship product Zinc MAPS has transformed compliance processes in over 170 life sciences companies across the globe. Our dedication to continuous improvement, coupled with unrivalled customer service, has created a global community of over 50,000 Zinc users.

Background

Zinc Ahead was founded with a clear vision: to transform compliance processes within the life sciences industry. That vision is still at the very heart of Zinc. It drives our commitment to the continuous evolution of our products. With over a million jobs completed, it motivates us to maintain the very highest standards of customer service. Today, we have offices in Europe, the United States and Asia, serving clients in over 165 countries.

Service

Our goal is to be a software partner, not a software vendor. We build long-term relationships with our clients through a combination of best-in-breed technology and unrivalled personal service. We work closely with every one of our clients to understand their specific requirements to continually evolve our products and stay at the very forefront of the technology landscape.

Team

Although our company spans the globe, our team remains a close-knit community of passionate, knowledgeable professionals. We recruit only the highest caliber of individuals from across the life sciences and software industries. Our 24/7 global helpdesk receive in-depth and ongoing product training. This commitment to quality, together with focused domain expertise, ensures our customer service is unrivalled.

Accreditations
Frost and Sullivan Customer Value Leadership Award

Industry recognition of Zinc's 12 years expertise and market leadership.

Leading industry analyst and researcher, Frost and Sullivan declare Zinc as 'best in class' provider of medical compliance software for the life sciences industry in 2013 with Global Customer Value Leadership Award.

Accreditations - Customer Value Leadership Award
The Queen's Award for Enterprise

Prestigious business award honors our success in International Trade

In 2013 Zinc received The Queen's Award for Enterprise in International Trade, in recognition of the company's rapid expansion and rising export sales. The Queen's Awards for Enterprise are the UK's highest business accolade and made annually by HM The Queen, for outstanding business achievement.

Accreditations - Queen's Award for Enterprise
ISO 9001 Certification

Everything we do is underpinned by our ISO 9001 Quality Certification

ISO 9001 certification provides essential reassurance to our clients that we have undergone rigorous and ongoing assessment to ensure that our processes and procedures meet exacting international standards for quality. Certified by BSI, the ISO 9001:2008 certification of our quality management systems demonstrates our commitment to the delivery of products and services of the very highest quality.

Accreditations - ISO 9001